Business Challenge
Solution Delivered
Impact Created
Business Challenge
- Electrification
- Energy Savings
- Sustainability
- Assets integration (Solar, EVs, SmartHome, etc.)
- More customer data
- Satisfied Customers
- Energy Advisor perception
Solution Delivered
- Design & develop “myEnergyCoach”
- Real-time integration with CRM, ERP and billing system
- Azure cloud deployment
- Personalized content & suggestions
- Integration with Solar & HeatPump
- Dedicated Asset views
- Include concepts like ΠΕΑ, Κρατική Επιδότηση, κλπ.
- Link with Loyalty program
- Direct selling opportunities through affiliate markets
- Different customer journeys
Impact Created
- Support of different types of users (consumers, prosumers)
- Embrace electrification
- Integration with 3rd party data
- Centralized asset management (solar, heat pumps, EVs, smart home)
- More data, more calculations, more AI